Gold Membership

When you join us, you’ll be charged for your first month and a joining fee (subject to change).

The payment card details you provide when you join us will be used, every month, to pay for your ongoing subscription. We’ll take your monthly payments automatically, so that you can keep using GFX for as long as you’d like.

That means you’ll need to ensure that you have enough funds available each month, on your payment date, to cover your monthly GFX membership.

If your bank tells us that the automatic payment has failed, we’ll temporarily suspend your membership for 10 days, to give you time to pay your missed amount. During that time, you won’t have access to your studio unless you make your missed payment for that month.

How to make a missed payment (within 10 days)

If you take no action, 10 days after your missed payment, we’ll try again. If that payment fails, we’ll assume that you’re taking a break and will automatically cancel your GFX membership for you the next day.

We want you to enjoy your workouts without disruption, so it’s important to choose a payment card, and payment date, that works for you, to avoid your membership being suspended or canceled.

If you wish to change your monthly payment card details, then email us at info@gfx.ae Subject: “Update Credit Card Details”, a team member will call you back to assist with the same.

We’ve made it really easy to freeze! Just follow these easy steps:

1. Email : info@gfx.ae 
2. Subject: “Freeze My Subscription” 

3. Follow the instructions to freeze your subscription

    

A Gold Membership lets you freeze your subscription for up to 3 months at no extra cost, over a 12-month period – the period starts when you freeze your first month for free. After you have used your 3-month allowance, you may continue to freeze for only AED 99 a month.

If you want to come back to us sooner, you can! You just need to log back into your GFX App and book your favorite class to unfreeze your subscription. This may mean there is a pro rated amount added on to your next payment to cover the days in the studio for the rest of that month.

It’s really easy to unfreeze your subscription, just log into your GFX App and book your favorite class.

It’s immediate, so you can go to the studio straight away once it’s unfrozen. Unfreezing before the original end date may mean there is a pro rated amount added on to your next payment to cover your days in the studio for the rest of that month.

You can cancel your GFX monthly subscription membership at any time. 

Follow the step by step process below.

1. Email: info@gfx.ae
2. Subject: “Cancel My Subscription” 

3. Follow the instructions to cancel your subscription

You will need to cancel your subscription at least 5 working days before your next payment is due to stop the payment from being taken.